Chargeback protection services assist businesses of all sizes place potential credit card fraud and prevent chargeback losses. We looked in the most popular options and rising stars and made a decision to examine Signifyd, Square, and Chargeback Gurus. These firms covered the selection of alternatives for small companies concerning cost, ease of use and efficacy.
Best Chargeback Protection Service for Ecommerce Firms: Signifyd
We advocate Signifyd as the very best chargeback protection support for small companies since they are the only service that provides ecommerce sellers a 100 percentage chargeback guarantee without constraints. If you get a chargeback in an approved arrangement, large or small, US or international, Signifyd covers it 100 percent. Period. They are also the only service with a low-cost on-demand policy plan aimed for small ecommerce vendors and startups.
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Signifyd vs. Square vs. Chargeback Gurus Summary Table
Signifyd |
Square | Chargeback Gurus | |
---|---|---|---|
Who it is Ideal For | Ecommerce companies of any size | Small online or in-store vendors | Volume online sellers, retail shops, and insecure businesses |
prices
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On-Demand (4%) or Complete protection (1 percent ) per transaction | Free support along with your free Square payments account | Based on several factors, no accounts or volume minimal |
Ease of Setup/Use
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Easy: plug & play setup and intuitive dashboard | Easy: Part of Square’s platform | Done for you, full-service solution |
Characteristics
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Fraud analysis & 100 percent chargeback coverage on US & Global orders | Up to $250/mo. In chargeback security | 360-degree chargeback prevention & representation |
Integrations
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Ecommerce programs & API |
Ecommerce programs & API | On an as-needed basis |
Customer Support
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24/7 online service | 24/7 online & telephone service | Phone & email support, 8am-6pm M-F CST |
Site | www.Signifyd.com | www.Squareup.com | www.ChargebackGurus.com |
Best Chargeback Protection Service for Ecommerce Firms: Signifyd
We recommend Signifyd as the best chargeback protection service for small businesses because it backs every accepted order with a 100% chargeback guarantee, without limits. If you receive a fraud-related chargeback on any approved order, big or small, US or international, Signifyd covers the value 100%. Plus, the payout is created within 2 business days. Contrary to Square, which has a $250 limit on order value and total coverage per month, Signifyd has no worth or monthly limitations. And unlike Chargeback Gurus, any ecommerce company can protect themselves utilizing Signifyd’s providers from day one, instead of waiting till they face chargeback losses.
Signifyd’s focus is exclusively on the internet. If you need chargeback protection for trades like invoice obligations or in-store earnings, Square and Chargeback Guru are better suited to those requirements. But if you are an internet business, Signifyd has you covered with a PCI-compliant system which integrates with your e commerce platform. Within minutes, it may be set up to run every trade you receive via a proprietary confirmation system that’s a lot more intensive than regular credit card authorization.
After verifying key data points, Signifyd places a fraud score on each trade you process. If they give it the green light, it is guaranteed 100 percent and you’re covered. Square’s chargeback protection has a similar guarantee, but it limits coverage to $250 a month and does not cover transactions over $250 whatsoever. Signifyd shirts this with no monthly or transaction value limitations. Chargeback Guru is a different alternative entirely. It makes it possible to minimize chargebacks and fights both fraud and non-fraud chargebacks on your behalf to recover funds, but offers no guarantee.
Of course, Signifyd’s service comes at a cost, but it provides 2 easy, percentage-based pricing choices that are available to sellers of any dimension. Complete Coverage assesses a 1 percent commission to every approved transaction, but you don’t pay the fee on diminished transactions. But over time, 1 percent of each purchase adds up. Therefore, you can select On-demand Coverage which costs a higher 4% commission , however only on trades that you want guaranteed and verified. This is a good option for small sellers who just want coverage on global orders or sales over a particular value.
By comparison, Square’s chargeback security is completely free, but keep in mind that Square has a $250 limit. Chargeback Gurus, being mainly a prevention and recovery assistance, bases its prices off your overall chargeback volume. If you do not have a problem however, you do not desire their chargeback recovery support. If you want to prevent ecommerce chargeback problems before they begin, or insure against fraud because you expand into global or large-ticket earnings, Signifyd, very frankly, has you covered 100%.
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Best Chargeback Protection for Little In-Store & Online Sellers: Square
Square’s free chargeback protection is one of many reasons we advocate Square obligations as a top small business payments solution. Together with Square, you receive free chargeback protection around $250 per month, and $250 per trade on earnings made with any of Square’s payment options. This implies in-store, cellular, and internet sales, also payments for invoices, recurring fees, and more are covered. As long as you follow their payment best practices, you’re covered on a full range of eligible payments with no additional costs.
For most small companies, Square’s $250 limitation more than covers the occasional chargeback, but it’s essential to be aware that transactions over $250 aren’t covered, period. Due to Square’s $250 limitation, Signifyd can be the better option for online sellers requiring protection on quantity sales, high-value merchandise, or international sales. Though, Signifyd’s agency comes with additional costs and is for internet sales only. Like Square, Chargeback Gurus’ service covers online, in-store, and service obligations. But, it’s really geared toward larger sellers already dealing with chargebacks in certain quantity.
1 nice feature of Square’s free chargeback security their handy in-dashboard chargeback management portal site. If a client opens up a dispute, you’re notified within your Square dashboard, not through regular mail. Then, you just submit your answer and all supporting documentation utilizing Square’s convenient online dispute screen. This is a large time-saver compared to handling and monitoring chargebacks manually through fax and email.
Square’s internet system ensures that your claim is submitted properly, but once filed, it’s really out of your hands. Here, Chargeback Gurus’ agency excels by comparison since they knowingly fight both fraud and non-fraud disputes for your benefit. But, for fraud transactions under $250 and as long as you have not maxed out your yearly $250 limitation, Square has you covered at no cost.
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Best Chargeback Protection Service for Volume & High-Risk Businesses: Chargeback Gurus
Chargeback Gurus’ chargeback prevention service differs considerably from the chargeback protection that Square and Signifyd offer. Chargeback Guru provides customers hands-on chargeback representation and works to recover funds and minimize a business’s exposure to disputes of all kinds. In comparison, our Signifyd and Square pay your losses on fraudulent chargebacks, but that’s about it.
Chargeback Gurus is over fraud insurance. Like our other high selections, they manage fraud disputes, but also fight the numerous non-fraud causes of chargebacks. They fight disputes where clients do not recall a purchase, can’t track down a bundle, or do not wish to bother using a return. Plus they cope with disputes based on delivery dates not clearly communicated, contract arrangements not entirely defined, and services or products that don’t meet expectations.
Unlike Signifyd and Square, Chargeback Gurus works hand-in-hand with customers to pinpoint the numerous factors that could lead to both fraud and non-fraud chargebacks. In comparison to Signifyd and Square, which join and operate through online means, Chargeback Gurus has a full package of personal services tailored to resolve chargeback issues however and wherever you sell. Using their entire package of solutions, they triumph on average 65% of customer chargebacks, plus lower chargeback incidence by an average of 50 percent.
Chargeback Gurus’ service costs are needs-based and not published, thus a direct price comparison to Signifyd can not be produced. They are obviously more costly than Square’s free coverage, however. Chargeback Gurus’ fees are based on overall chargeback quantity only because they take a fraction of everything you recuperate. But for a fee, they also help small sellers specify best practices and remedy workflow and system issues at the early stages, before they start causing chargebacks.
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In-Depth Review: Signifyd vs. Square vs. Chargeback Gurus
Pricing
Pricing for chargeback prevention and protection services varies based on the kind of service needed. Some, such as Signifyd, charge a percentage of every transaction. Others, such as Chargeback Gurus are needs-based per account. Then there are the free options, like the limited coverage that is included at no cost with each Square account. The very best option really depends on the kind of service your business needs.
Benefits of Setup & Use
Chargeback protection services operate in various ways, so installation needs change. We looked at what’s needed to initiate the service and how simple it’s to respond to or report disputes when they occur. Again, the ideal alternative for you depends upon the kind of chargeback prevention and protection service your company requirements.
Characteristics
Chargeback protection and prevention solutions come in two different varieties of services. Signifyd and Square essentially insure sellers contrary to blatant fraud. These are cases where the buyer isn’t who they say they are, and credit card information generally is stolen. These services employ added verification to each transaction and insure you financially when a fraudulent order slides through.
In contrast, Chargeback Gurus helps you regain losses on all sorts of chargebacks, both for both deceptive and non-fraud explanations. They don’t supply the blanket insurance on trades like Signifyd and Square, but have a far larger set of services which help companies recover disputed funds, plus tools to help minimize all sorts of chargebacks.
Integrations
Signifyd focuses on ecommerce vendors and its plug-and-play programs for top packs and API for others requires only minutes to set up. Square’s chargeback security needs no integration as it’s included in every account. Chargeback Gurus has a group of experts to handle any needed integrations.
Client Support
Each of our best picks offer telephone, email, and online service. But, of the three, only Chargeback Gurus has a published phone number which you can telephone an instantly reach their services.
All Chargeback Protection Service Options
Software/Service Name | Best For | Description |
---|---|---|
Signifyd | All ecommerce | Best for ecommerce vendors of all sizes |
Square | Small Retailers, Ecommerce & Service Business | Free coverage $250 each month/transaction |
Chargeback Gurus | Midsize Retailers, Ecommerce & Service Business | Fights and helps stop chargebacks |
Eye4Fraud | All ecommerce | Service similar to Signifyd, however pricing never printed |
ChargebackHero | Small & Midsized Sellers | Fights chargebacks, $250/mo. Chargeback worth minimum |
Chargeback 911 | Midsized Sellers | Fights chargebacks, $500/mo. Average chargeback worth minimum |
Sift Science | Midsized Sellers | Monitors all types of fraud, $500/mo. Minimum |
Pinpoint Intel | Midsized Sellers | Fights chargebacks, $500/mo. Typical chargeback value minimal |
Bottom Line: Finest Chargeback Protection Services
Chargebacks are the bane of every business that accepts credit cards and ecommerce sellers are especially vulnerable to serious losses from deceptive sales. We discovered Signifyd’s flexible pricing system are the very best solution to help ecommerce vendors or all dimensions ensure that every order shipped is profitable, even high-value and international orders. Square delivers built-in protection with each account, but with a $250 limit, it is not appropriate for volume sellers or bigger retailers. Chargeback Gurus is the solution for virtually any company or service provider that handles lots of chargebacks and wishes to fight and reduce them overall.
To find out more about protecting your business from chargeback losses, read our chargeback prevention guide. And if you have any experience with or queries about the services covered above, please share in the remarks below.
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