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Internal vs. External Recruiting: Tools, Tips & Benchmarks

Internal recruitment is hiring and promoting candidates that currently work for you. Topical recruiting is trying to find new hires outside your own organization. Thus, internal vs. external recruiting isn’t actually an either/or scenario as most successful companies typically do both. It is in a business’s best interest to check at all recruitment options.

We need to thank Really for sponsoring this report. Like many free and paid job boards, Indeed can help make recruitment easier, irrespective of whether you’re searching for external or internal candidates. Attempt Indeed and get $50 off your next job ad.

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When to Utilize Internal vs. External Recruitment Sources

When a business is a startup, hiring from the outside is the only option if you want to have more than family members and faculty friends working for you. However, after your company gets to approximately 20 employees or so, it’s ideal to start considering internal candidates for promotion. In fact, you can do . Give internal candidates a chance to interview and apply for open positions and, if none are strong enough, then open it up to outside job seekers.

Some HR advocates suggest giving existing employees a two- to three-week lead time to apply and interview for open jobs in the company before you post the exact same job to external candidates. Often, encouraging talent from inside requires you to spend in people development, such as education and training, which can mean online classes or even the chance for a worker to make a college degree.  Below are other some factors for when it is best to consider internal vs. external hires.

Internal vs. External Hires — When Each is Best

  Internal Topical
Grow Staff
Better Partner Fit
Higher Initial Performance
Lower Cost to Hire
Reduced Salary Price
Decreased Time to Hire
Improve Diversity
Lower Turnover
Boost Technical Expertise
Business or Competitor Skills
New College Grads
New Ideas/Innovation

There are ways to overcome some of the drawbacks of either internal or external hires. For instance, to conquer a drawback of not having sufficient college graduates among your current staff, you could create a tuition reimbursement program; whereas to overcome the culture fit and functionality issues you may encounter with external hires, consider creating a robust onboarding, mentoring and coaching curriculum for them.

Internal Recruiting

Internal recruiting is when you hunt for present workers to employ or promote from inside your organization. Depending on the data source, employers report that between 15% to 28% of hires are inner. We feel that amount would be greater if more than just 2.3percent of employees applied for inner jobs. Unlike new hire data reported on the state, inner hiring data like promotions isn’t; it’s self-reported and calculation methods differ.

We believe the grade to goal for internal hires is close to 30% with roughly 70% of new hires coming from the outside since that’s what”best in class” firms do as revealed in the graph below. In fact, many foreign businesses target an even higher internal recruitment goal — as much as 55% or more. Below is a chart showing the share of positions filled internally at the”Best Companies to Work For.”

internal recruiting - China Gorman illustrates above that the best companies to work for fill almost 30% of their positions with internally-sourced candidates

China Gorman illustrates from the graph above the best companies to work for fill almost 30% of their rankings with internally sourced candidates

Benefits of an Internal Hire

The primary benefit of hiring internally is that it costs less to encourage someone from within compared to supply an external candidate. In addition, that person already knows the company. Other employees will see the advertising as an example of career growth. In fact, Jobvite states than internal hires are around 18 times more effective as a candidate source than external hires.  Here are some other benefits of employing internally:

  • Lower costs — Internal candidates cost 50 percent less to employ
  • Quicker ramp-up — Internal candidates have a shorter learning curve — they already know the culture and team
  • Reduced time to fulfill  — You’re often able to fill an open job quicker by promoting from within
  • Reduced risk — You’ll have a lesser risk of making a bad hire as the candidate is a known thing — in relation to character, work style and on-the-job performance
  • Improved worker engagement — You will improve morale by providing existing employees a chance to move up
  • Build talent — Promoting internal candidates supports your succession planning

Drawbacks of an Internal Hire

Based upon the dimensions of your company, there might be downsides to hiring . The most noteworthy one is that the few of candidates available which will have the right abilities. For example, if your company has only 10 staff members, it’s possible that no one currently working there can step into a technical position. Additionally, hiring from inside may cause workers who have been passed over for promotion to feel nostalgic.

Promoted employees may also need substantial training to help them be successful in their new job, managers may not want to give up their staff or leaders might not observe a staff member’s possible outside of their present function.  On the other hand, the biggest downside of hiring internally is that the lack of ethnic diversity and new ideas that happen when you earn experienced candidates from the outside.

How to Make an Internal Hiring Process

Creating an internal hiring process requires that you put up ground rules. By way of instance, some companies require an existing employee to maintain their present job for 12 to 18 months before being permitted to apply for a new position in the business. Almost half of companies require the internal candidate to inform their manager that they’ve applied for an internal role.

As CareerXRoads exemplifies in the graph below, up to 25% of businesses do not allow supervisors or human resources to recruit internal talent other than to post work and expect a worker will apply. You will have to ascertain your inner guidelines before creating an inner hiring procedure.

CareerXRoads survey of how HR approaches internal talent - Image result for what rate of internal vs external hires benchmark - internal recruiting

CareerXRoads poll of the way that HR approaches internal talent

It’s ideal to inform your existing employees of the internal job application process. That may be achieved by documenting your policy using language such as the sample text shown under and by adding it to your employee handbook.

Sample Internal Program Policy to Add to Employee Handbook

ABC Company tries to promote from within. Thus, we urge employees who’ve been in their current job for at least 18 months to contemplate applying for open positions posted on our firm career page. We expect that you will inform your existing manager of your job application to a different place at the time that you are called for a meeting. (If you are not called for an interview, there is no reason to alarm your manager.) Internal candidates will receive priority on many job openings, unless the abilities are such that no internal candidates will probably be qualified, per management’s discretion.

5 Measures to Sourcing Job Candidates Internally

After solidifying your coverage and communicating it to staff, internal recruiting and hiring can be done in five easy steps, which aren’t substantially different than your standard recruitment and hiring procedure.

  1. Identify the open place using a job description.
  2. Post the job internally using your website’s livelihood page or a project board like Really (see example below).
  3. Consider making the work eligible to”internal candidates just” for your first few weeks.
  4. If permitted, approach or email qualified internal candidates asking them to employ.
  5. Finish the screening, hiring and interviewing process like any other project launching.
internal recruiting - Sample job posting on Indeed focusing on internal candidates

Sample job posting on Indeed focusing on inner candidates

External Recruiting

External recruiting is the procedure of looking out your company to fill a job opening and is typically done by submitting the open position on a project board or site. Topical recruiting is what the majority of managers and HR staff think of when trying to find a candidate to fill an open position. Indeed is the work website that provides the most external candidates to fill open jobs, so it’s not a terrible place to start when you’re looking for an external hire.

internal recruiting - Indeed outpaces all other job boards for external hires

Really outpaces all other job boards for outside hires

Other sources of external hires are staffing agencies, campus recruiting events, job fairs, walk-ins, job ads, social websites and business websites. Increasingly, companies will also be making job applications available via cellular programs to appeal to the high percentage of outside job seekers who use mobile devices to find tasks, as shown below:

  • 78 percent of millennials use mobile apps to find jobs
  • 73 percent of production Xers use cellular programs to find occupations
  • 57 percent of baby boomers utilize mobile apps to Locate jobs

Whether there are so many advantages to hiring internally, you might logically conclude that hiring externally isn’t a fantastic idea. However, the reality is that you have to do both. As your business grows, you are going to need skills that existing employees may not possess, or you might simply need more employees — span.

Advantages of an External Hire

Hiring externally gives you the chance to bring in skills, knowledge, experience and experience in areas that can shore up your current employee base. Some of the benefits of hiring external candidates are:

  • Broader gift pool — there are countless individuals available for the skill set you’ll need is probably out there
  • More diversity — it is possible to round out your group with diverse personalities and work styles with people of different age groups and backgrounds to individuals with creative characters and innovative thoughts
  • Industry experience  — frequently external candidates may bring you industry expertise or experience from a competitor that you may need so as to enhance your business processes, products or invention pipeline
  • More individuals for expansion — once you develop from 50 to 100 employees, you just need more individuals, and people Will come from outside the organization as outside hires

Drawbacks of an External Hire

The largest drawback of hiring talent from outside the business is that it costs more; you frequently need to pay to advertise a project in order to find the appropriate candidate. That takes more time. Sometimes, external candidates aren’t as effective at adapting to a culture as an internal candidate might be. Drawbacks include:

  • Increased hiring price  — The average cost to hire is between $4,000 — $15,000 per project candidate. External candidates cost nearly twice what inner candidates price to employ.
  • Longer time period — The average time it takes to get through the interview process is approximately 22 days. It requires between 39 to 43 days to employ an outside candidate.
  • Quicker learning curve — External candidates need additional time to get up to speed, as they not only need to learn the job but also get acquainted with the individuals and how to operate within the organization’s culture.
internal recruiting - Internal vs external hire job performance in the first year

Internal vs. external hire job performance in the first year

See productivity comparisons above showing the gap in internal hire performance as compared to external hires within the first 12 months at a new job. Note that outside candidates start out with lower productivity and take more than a year to catch up.

  • Higher turnover speed  — some statistics show that external hires, especially at the control level and up, tend to have higher rates of turnover
  • Higher risk — every time you bring someone new to your organization, you may be introducing costly risk in terms of a possible bad hire

So, once you’re hiring , you’ll have to make certain you’ve got a good recruiting procedure and a robust onboarding process to overcome some of these drawbacks.

Software Tools to Help in Recruiting

Irrespective of whether you employ internal vs. external candidates as part of your recruitment strategy, you are going to need tools to share those job openings — for example on your current business web site or on a free job board. To keep tabs on internal and external candidates, it’s best to utilize some form of an applicant tracking system (ATS) to manage the recruitment procedure.

In fact, job boards like Really often interface with existing ATS tools to manage the recruiting procedure.

internal recruiting - Typical process flow within the recruiting process - Fit Small Business

Normal process flow inside the recruitment Procedure

Website Job Posting

Both internal and external hires may be sourced with a project board or even a”careers page” on your own business site. If your job posting is formatted correctly by including job title, description and each task on its own page, Really and other job search engines will probably find and”pick up” your job posting by default.

For more on getting your site job openings to show up on Truly, read our informative article about how best to maximize your Really job posting.

internal recruiting - Career Page options on Indeed

Career Page choices on Really

Job Boards

There are lots of free and paid job boards with most offering a combo of both. For instance, a free job site like Indeed, allows you to sponsor jobs in order for your job postings get moved to the top of job seeker’s search results. That makes them visible to more applicants.

To market your open jobs to internal personnel, it is possible to send them an email or place a link to the job advertisement on your intranet or employee website portal. Sharing jobs using internal candidates is as simple as sending them an email with a link such as the one displayed below.

internal recruiting email template - Example of an internal email to notify employees of a new job opening

Example of an internal email to inform employees of a new job opening

Applicant Tracking Systems (ATS)

Many larger companies invest in an applicant tracking system. An ATS helps them keep track of applicants in the pipeline. Some job boards such as Indeed provide those attributes for free or at a very low cost when you post or advertise jobs on those websites. Below is an example showing how Indeed tracks candidate standing very similar to an ATS with its Candidate Management tool.

internal recruiting - Candidate management categories using Indeed

Candidate Management categories using Indeed

Like most job boards, Indeed also features an employer dashboard, shown below, which lets you see summary information by job or candidate. You can see such as which candidates are interviewed and if.

internal recruiting - Indeed Employer Dashboard example from Fit Small Business

Indeed Employer Dashboard

Job boards such as Really can frequently interface with your ATS or HR/payroll system. Once you employ an outside applicant, their information can proceed smoothly to your existing applications to allow them to be onboarded, complete new hire paperwork and get paid.

internal recruiting - Screenshot from Indeed showing many of the ATS and HR systems it integrates with - names starting with the letters A and B.

Screenshot from Truly demonstrating many of the ATS and HR systems it integrates together; These Are Only the seller names beginning with the letters A and B

Interviewing Tools to Help in Internal & External Recruiting

The following are recruiting tools available in the majority of candidate monitoring systems and project boards that make it effortless for you to schedule interviews, and ask questions and score inner and external applicants as part of a standard recruitment procedure.

Automated Mail Messages

As you’ll have fewer internal applicants, the number of external candidates can be overpowering. It is useful to have standardized email templates at every phase of the recruitment process. For instance in Truly, you may make a template to confirm that you have obtained a candidate’s resume and another to contact them to get an interview.

internal recruiting - Example of a customized email template on Indeed

Example of a customized email template Indeed

Screening Questions

For some places, you are going to want to have the ability to screen candidates, whether internal or external, to make sure they have the character and job skills needed. Many ATS systems and job boards offer these features, including Indeed, which allows you to ask open-ended queries which evaluate a candidate’s fitness for the task.

internal recruiting - Example of an open-ended question on a job posting in Indeed

Instance of an open-ended question on a job posting Indeed

In addition, Indeed provides screening evaluations which you can send to applicants to rate their job skills, as shown below. This is an easy and nondiscriminatory way to confirm that your inner applicants possess the skills required to do the job they’re applying for.

internal recruiting - Skill-based assessments on Indeed

Skill-based assessments you can supply to external and internal applicants on Indeed

Scorecards

To make sure candidates are not subject to discrimination and are rather rated quite according to how well their education, skills and work experience match the job, behavioural interview tools and scorecards may be used to compare interviewer’s feedback to get a candidate. You may even need to compare applicants side by side. Indeed has options to help you view notes so which it is possible to choose the best candidate in general.

internal recruiting - Side by side comparison of notes for different candidates on Indeed

Side-by-side contrast of notes for different candidates as shown in Indeed (names hidden)

Avoid the Cost of a Bad External Hire

A study of recruiters found that 63% are concerned about not being able to find enough suitable candidates. It costs more to employ someone externally vs. internally, as well as the turnover rate is also higher for candidates sourced outside the company. Therefore, it’s not surprising that there is pressure to locate job applicants, whether from inside the company or outside.

internal recruiting - Data from CEB Global showing new hires are more likely to leave than existing employees

Data from CEB Global demonstrating new hires are more likely to leave than existing workers

However, 62 percent of businesses have admitted to making a bad hire. Accordingly, 41 percent of employers put that price at about $25,000 per hire and 25 percent of employers place the cost of a bad hire at $50,000 or more. Therefore, when you decide to hire , be sure to do a good job of finding the proper candidate, as well as onboarding them to optimize their on-the-job success.

The Main Point on External vs. Internal Recruitment

There is no ideal answer for the right mix of internal vs. external hires which you ought to target for your company. However, promoting from within advantages your organization, your employment brand and your worker morale — and of course the fact that it is more affordable than hiring external candidates.

We’d love to thank Really for sponsoring the following article, and for offering readers $50 in advertisements credits toward sponsoring their first job place on Indeed.

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